Law Firm: Capturing More Leads

A 3-person family law firm boosted lead conversion with Fireside's AI receptionist.

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Key Features

Call Summary & Follow-Up Engine

CRM Sync

Chat

Calendar Integration

AI-Powered FAQ Assistant

Smart Lead Qualification

Case Study

Client Type: 3-person family law firm

Challenge: Too many leads were falling through the cracks due to missed calls and slow replies. Staff was overburdened with intake and follow-up.

Fireside Solution: Built an AI intake agent to qualify new case inquiries, respond to FAQs, and schedule consultations via web chat or email.

Results:

  • 2.5× higher lead conversion
  • Avg. response time dropped from 11 hrs → 4 minutes
  • Reduced staff hours spent on admin by 40%

Key Outcome: The firm became more responsive and competitive, closing more clients without hiring more staff.

Uses top-tier services integrated

GCP

GCP is a public cloud vendor that offers a suite of computing services to do everything from data management to delivering web and video over the web to AI and machine learning tools.

OpenAI

GPT-4-based language understanding and generation to power natural conversations and tailored replies.

Firebase

Firebase is an app development platform that helps you build and grow apps and games users love.

Airtable

Data storage and lightweight CRMs where user interactions and lead details are logged or used for automation.